When asked about the major challenges to define a transformation agenda for the next 3-5 years, 71 per cent said "the company has a vision but doesn't have a concrete milestone and action plan to achieve it", while another 29 per cent said "the company doesn't have suitable (people/skills/knowledge" to drive changes.
On the issue of new players coming in their business segments and taking share from established players, the report said 86 per cent of the respondents said they have witnessed it and the trend would continue, while only 14 per cent said they don't expect major movements in future despite new players taking away share.
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